Terms

These Terms & Conditions apply to between you, the User of this Website (including any sub-domains), and Smelty, the owner and operator of this website. By using this site you accept and agree to be legally bound by our terms and conditions. We may change the terms and condition at any time without notice. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

Intellectual property and acceptable use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Kingdom.

User-generated content

This website may include information and materials uploaded by other users of the website, including to blogs and social media. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.

Uploading content to our website

Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of our website, you must comply with the content standards set out in these terms.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in these terms.

You are solely responsible for securing and backing up your content.

Privacy Policy

Information collected by Smelty from their customers is kept strictly confidential. Any information passed on to third parties such as Royal mail, Evri or courier companies, is solely for the completion of your order. Smelty will not sell any collected personal information.

Use of the Website is also governed by our Privacy Policy.

Copyright Notice

Any other trademarks, company names, product names and/or logos set forth in this web site are the property of their respective owners. Trade marks, brand names, product names and company names of or related to the products appearing on this web site are the property of their respective owners. Smelty does not claim to own any of these trade marks nor claim that Smelty is related to, endorsed by, or in any other way connected or associated with these companies.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Smelty and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

Through this website you are able to link to other websites which are not under the control of Smelty. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Smelty takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Pricing

All prices are displayed in GBP. Prices may be subject to change without notice. All prices are correct at time of purchase and are confirmed with an order confirmation email.

Product Availability

All orders are subject to product availability. If a product is not available at the time of purchase you will be notified as soon as possible and offered an alternate product (if available) or a store credit or refund.

Conditions of Sale

All orders must be paid for before they are sent. Smelty takes no responsibility for goods damaged during delivery.

Returns Policy

If for any reason you are not satisfied with your purchase it can be returned for an exchange or refund within 30 days, no questions asked. The returned item must be in original condition, unused and in original packaging.

Replacement of Faulty Items

To ensure you are happy with your purchase we thoroughly check all items before they are sent. If you do receive a faulty item please contact Smelty immediately and we will arrange an alternative product, store credit or refund.

Payment

Smelty welcomes payment by credit card, including VISA, Mastercard and American Express. We also accept PayPal payments as well as Google and Apple Pay. Payment must be made at time of purchase.

Acceptance of Order

Smelty will send email confirmations of your order once placed on our website.

Supply

Smelty reserves the right to refuse to supply to any individual or company.

Security

Smelty uses Secure Sockets Layer (SSL) technology to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping web site users confirm the owner of the web site. Learn more about how we keep your shopping experience safe and secure in our Privacy Policy.

This website is operated by and behalf of

SMELTY
NE12 8PR

07861386879