Delivery
Standard delivery: £5.99
Free delivery on orders over £50
We ship most orders using Evri, with Royal Mail Tracked 48 (£6.99) available at checkout.
Orders usually arrive within 3 to 5 working days, but please allow up to 10 working days during busy periods.
Once your order is dispatched, you will receive a shipping confirmation email.
We deliver within the UK mainland regularly
If you are located outside the UK and would like to place an international order, including orders to the U.S.A., please contact us directly with the following details:
• Full name
• Delivery address
• Telephone number
• Preferred shipping option (Economy or Express)
• Your order details
We will then provide you with a personalised shipping quote and invoice. Please note that international orders may be subject to customs charges, import duties or taxes in your country, which are the responsibility of the customer.
Please double check your delivery address when ordering. If a parcel is returned due to an incorrect address, additional postage may be required to resend it.
If an item unexpectedly becomes out of stock, we will contact you to arrange a replacement or refund.
Returns
If you’re not happy with your order, you can return it within 30 days.
Items must be unused, in original packaging, and include proof of purchase.
To start a return, simply contact us with your order number.
Once we receive and check the item, we will issue a refund to your original payment method.
Please allow up to 7 days for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If your order arrives damaged, faulty or incorrect, please contact us as soon as possible and we will replace, exchange or refund it.
Non Returnable Items
Used or opened products cannot be returned.
Return postage is the responsibility of the customer unless the item is faulty or incorrect.